Australia Help Articles

This collection includes help documentation for merchants integrating with Zepto from Australia.

Trevor Wistaff avatar Ian Lennie avatar Blake Astley avatar +3
61 articles in this collection
Written by Trevor Wistaff, Ian Lennie, Blake Astley and 3 others

[AU] Selecting Funds Account To Use For Your Transactions

Wondering how to tell us which account to use for your transactions?
Blake Astley avatar
Written by Blake Astley
Updated over a week ago

[AU] How to Fund Your Account Float (Sandbox)

How to get funds into your Sandbox Float Account.
Clint Gilmore avatar
Written by Clint Gilmore
Updated over a week ago

[AU] What Happens When An NPP Payment Fails?

Wondering what happens if your NPP payments fail for any reason?
Blake Astley avatar
Written by Blake Astley
Updated over a week ago

[AU] Utilising an Account Float

Interested in what an Account Float is and how having one will benefit you?
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Written by Blake Astley
Updated over a week ago

[AU] Renaming Your Account Float

Follow this Article To Rename Your Account Float
Vishakha Bhosale avatar
Written by Vishakha Bhosale
Updated over a week ago

[AU] Transacting From Your Account Float

You can create multiple types of transactions from your Account Float and this article will show you how.
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Written by Blake Astley
Updated over a week ago

[AU] How to Check Your Account Float Balance

Once you've funded your Account Float, you'll need to keep an eye on the balance to ensure the account remains operational.
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Written by Blake Astley
Updated over a week ago

[AU] How to Get The ID of Your Account Float

You'll need the correct Bank Account ID in order to select which account we'll use when processing your transactions.
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Written by Blake Astley
Updated over a week ago

[AU] How to Transfer funds between your accounts

This article will help you understand how you can transfer funds to and from your accounts added to Zepto
Blake Astley avatar
Written by Blake Astley
Updated over a week ago
Transactions - Payments & Payment Requests

[AU] Integration for NPP Payments

From start to finish, how to get your Zepto account ready to create NPP Payments to your customers.
Blake Astley avatar
Written by Blake Astley
Updated over a week ago

[AU] Simulating Incoming Payments in Sandbox

This article explains how to the test incoming payments within Zepto's Sandbox environment
Clint Gilmore avatar
Written by Clint Gilmore
Updated over a week ago

[AU] How to create a Payment Request

This article will outline how you can Request Payment from your contacts via the UI or the API
Blake Astley avatar
Written by Blake Astley
Updated over a week ago

[AU] Transaction Failure Responses

This article should help you to understand exactly why your transaction failed.
Vishakha Bhosale avatar
Written by Vishakha Bhosale
Updated over a week ago

[AU] How to Issue a Refund for a Received Payment

This article outlines how and when you can issue a refund.
Vishakha Bhosale avatar
Written by Vishakha Bhosale
Updated over a week ago

[AU] Integrating Direct Debit via Unassigned Agreements

A high-level guide to integrating our Unassigned Agreements to support your direct debit requirements.
Ian Lennie avatar
Written by Ian Lennie
Updated over a week ago

[AU] Upload A Payments CSV to Create Payment Requests

This article will take you through the steps to create Payment Requests via CSV uploads
Clint Gilmore avatar
Written by Clint Gilmore
Updated over a week ago

[AU] Lifecycle of Transactions

This article will outline the various stages that a Debit or Credit will go through.
Clint Gilmore avatar
Written by Clint Gilmore
Updated over a week ago

[AU] Upload A Payments CSV to Create NPP Payments

This article will take you through the steps to make Payments via CSV uploads
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Written by Blake Astley
Updated over a week ago

[AU] Integrating Direct Debit via BSB and Account Number

A high-level look to integrate Zepto's blind direct debit offering.
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Written by Ian Lennie
Updated over a week ago

[AU] Making Payments to Contacts via BSB & Account Number

A high-level end-to-end guide to making payments to contacts
Blake Astley avatar
Written by Blake Astley
Updated over a week ago

[AU] How To Make Payments To Your Customers

This article talks about different methods you can use to make payments using the UI and API
Vishakha Bhosale avatar
Written by Vishakha Bhosale
Updated over a week ago

[AU] Can I Cancel A Payment / Payment Request?

This article will explain when you can and can't cancel a Payment / Payment Request and how to do so.
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Written by Blake Astley
Updated over a week ago

[AU] Using Zepto Reports Tab To View Your Transactions

This article describes the features and use cases of the Transactions and Journal reports on a customers dashboard.
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Written by Blake Astley
Updated over a week ago

[AU] New Transaction Report Status Values

All about the new transaction report status values, and what they mean.
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Written by Blake Astley
Updated over a week ago

[AU] Setting up a recurring Direct Debit payment schedule using the UI

This article will walk you through how to create payment schedules that fit your business requirements.
Ian Lennie avatar
Written by Ian Lennie
Updated over a week ago

[AU] Available Funds Pre-Checks (and ‘pre-failed’ messages)

Our pre-check capabilities literally eliminates dishonours!
Trevor Wistaff avatar
Written by Trevor Wistaff
Updated over a week ago
Integration

[AU] Penny Verification tests for your Production account

Vishakha Bhosale avatar
Written by Vishakha Bhosale
Updated over a week ago

[AU] Can I authorise myself via my own OAuth2 app?

Allow your Zepto OAuth2 app to act on your behalf.
Trevor Wistaff avatar
Written by Trevor Wistaff
Updated over a week ago

[AU] Instant Account Verification (IAV)

Instantly verify bank account access
Trevor Wistaff avatar
Written by Trevor Wistaff
Updated over a week ago

[AU] How long before the access token expires?

Access token: 2 hours - Refresh token: No expiry period
Trevor Wistaff avatar
Written by Trevor Wistaff
Updated over a week ago

[AU] Using OAuth to act on behalf of other Zepto accounts

How does OAuth facilitate marketplace payments?
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Written by Blake Astley
Updated over a week ago

[AU] Receivable payments via PayID into outbound payments

This article walks you through receiving real-time payments via PayID and then disbursing those funds to your customers
Ajay Sharma avatar
Written by Ajay Sharma
Updated this week

[AU] Common Instant Account Verification (IAV) onboarding questions

Are some of your customers having trouble on-boarding through our IAV? See here for tips
Ian Lennie avatar
Written by Ian Lennie
Updated over a week ago

[AU] Zepto Direct Integration

This article outlines how a merchants' application can integrate to manage transactions directly between their clients and customers.
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Written by Blake Astley
Updated over a week ago

[AU] Managing a pool of PayID's

This article will guide you through the process of using a pool of pre-registered PayIDs to be allocated to your customers when needed.
Vishakha Bhosale avatar
Written by Vishakha Bhosale
Updated over a week ago

[AU] Integrating Direct Debit via Open Banking connectors

This article provides our suggested integration approach when a client already uses an Open Banking data aggregator.
Ian Lennie avatar
Written by Ian Lennie
Updated over a week ago

[AU] How To Return Contact Receivables Payments?

Follow this article on how to return payID payments from contacts based on your unique business logic to manage a whitelist.
Vishakha Bhosale avatar
Written by Vishakha Bhosale
Updated this week

[AU] Receivable payments via PayID

This article will walk you through the steps to enable your business to get paid with PayID
Ajay Sharma avatar
Written by Ajay Sharma
Updated over a week ago