At Zepto, we use several different reference numbers, each with its own specific purpose. These include agreements, bank/float accounts, payment reference numbers, and many more.
We use a collection of different reference numbers here at Zepto. This article will outline what the different reference numbers will look like and what they are used for.
Agreements
All incoming and outgoing agreements will be assigned an ‘A.xxx’ reference number.
Incoming agreements are agreements sent from another Zepto account to your account. Where outgoing agreements are any agreements sent from your Zepto account.
Open agreements are assigned an 'OA.xxx' reference.
All bank and Float accounts are assigned a 'BA.xxx' reference number.
All contacts are assigned a ‘CNT.xxx’ reference number.
Invoices
We have two forms of invoices; manual invoices which are assigned an ‘INV.xxx' reference number and automatically generated invoices which are assigned an 'I.xxx’ invoice number.
Transfers, Payments and Payment Requests are always made up of two main parts; a debit and a credit. The debit will always need to be successfully processed prior to the credit being processed. When Zepto is unable to credit funds to a recipient, we will automatically create a payout reversal credit back to the payer.
Payment Request Schedules are assigned a ‘PRS.xxx’ reference number.
Payment Requests are assigned a ‘PR.xxx’ reference number.
A Payment Request (PR.xxx) will consist of a minimum of 3 transaction reference numbers. The Payment Request will have the main (parent) reference number with the underlying Debit (D.xxx) and Credit (C.xxx) having their own unique reference numbers also. See below:
Payments
Payments are assigned a ‘PB.xxx’ reference number.
However, a Payment (PB.xxx) will consist of a minimum of 4 transaction reference numbers. The Payment will have the main (parent batch) reference number with the underlying Payout (P.xxx), Debit (D.xxx) and Credit (C.xxx) having their own unique reference numbers also. A Payment Batch may also consist of many different Payments. See below:
Transfers
Transfers between your bank accounts that are linked to Zepto are assigned a ‘T.xxx’ reference number.
Bank Reference
The Bank Reference is the reference number you will see on your bank statement. This will appear as ‘DT.xxx’ for a debit and ‘CT.xxx’ for a credit.
Refunds
Refunds are assigned a ‘PRF.xxx’ reference number.
Feel free to reach out to us by clicking on the blue bubble at the bottom of the screen or email us at support@zepto.com.au