`Note: This article is relevant to merchants integrating with Zepto in Australia.`

By default when you get or make a payment (or refund) the remitter will be Zepto in both the debtor and creditor bank statements.

You can customise this name in three instances:

For your creditors when sending money: making payments and issuing refunds.
For your debtors when collecting money: payment requests and refund requests.
On a per-transaction basis.

Update your default remitter name:

Sign in
Click on your name on the top left-hand corner
Click Settings
Click on Account
Customise the Credit remitter name and/or the Debit remitter name fields
Click Update

Figure: Changing your remitter name from the Zepto dashboard

Update your remitter name on a per-transaction basis:

You can elect to assign a remitter name on a per-request basis when submitting Payments & Payment Requests. Simply append the remitter key and a value within the metadata key.

For Payments, the party being credited will see the designated remitter name along the entry on their bank statement.
For Payment Requests, the party being debited will see the designated remitter name along the entry on their bank statement.

Example:

{ 
  "...": "...", 
  "metadata": {
     "remitter": "CustomRemitter" 
    } 
  }

Note: Due to banking restrictions, your supplied name must be between 3 and 16 characters. Most special characters are supported.

Feel free to reach out if you have further questions by emailing us directly at support@zepto.com.au or clicking on the green bubble icon from the corner of the screen.