By default when you get or make a payment (or refund) the remitter will be Zepto in both the debtor and creditor bank statements.
You can customise this name in two instances:
For your creditors when sending money: making payments and issuing refunds.
For your debtors when collecting money: payment requests and refund requests.
To do this:
Sign in
Click on your name in the top left-hand corner
Click
Settings
Click on
Account
Customise the
Credit remitter name
and/or theDebit remitter name
fieldsClick
Update
Figure: Changing your remitter name from the Zepto dashboard
Note: Due to banking restrictions, your supplied name must be between 3 and 16 characters. Most special characters are supported.
Feel free to reach out if you have further questions by emailing us directly at support@zepto.com.au or clicking on the green bubble icon from the corner of the screen.