In Australia, we use the Bulk Electronic Clearing System (BECS). BECS only processes transactions on banking days which are days that are not one of the following:
Weekends
When a public holiday applies to only some states or territories, then that day is still a banking day, and the transaction will be processed as usual. There may however be some slight delays in clearance.
If a public holiday applies to all states and territories, then it is not a banking day and the transaction will be processed on the next banking day.
When a Payment Request is submitted on a non-banking day, the Zepto platform will accept the transaction and submit it on the next banking day. A delay can be expected as a result of this. The Zepto platform takes this into account and extends the clearance time of the transaction.
If a Payment Request is submitted on a banking day, but the clearance period includes any non-bank processing days, the Zepto platform extends the clearance period to take these into account.
Feel free to reach out to us by clicking on the blue chat icon or email us directly at support@zepto.com.au.