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[AU] Open Agreement

Enter an agreement with anyone via our open agreement solution to get paid faster!

Updated over a week ago

Note: This article is relevant to merchants integrating with Zepto in Australia.

Our Open Agreement solution allows you to generate and embed an agreement link anywhere. Once you've entered into an agreement, your future Payment Requests to that person/business will be automatically approved and processed based on the agreement terms.

You can include an Open Agreement (OA) link in a text message, invoice, email or website and be notified when it's been accepted in real-time so that you can start getting paid regularly and on your terms.

Follow the below steps to create an Open agreement:

  1. Sign in to your Zepto account.

  2. Click on Agreements.

  3. Click on Add open agreement.

  4. Fill in your details.

  5. Copy, share your OA link.

Customise your Open Agreement page

The resulting OA page can be customised to suit your needs. For example, if you already know the name (business or personal) and email of the agreement authoriser, you can pre-fill these fields for the other party and further simplify the process.

Here's a current list of customisation options:

  • name : Prefill the name or business name of the entity that will be approving the payment request

  • email : Prefill the email of the entity that will be approving the payment request

  • success_url : On successful payment, redirect to this URL (leave blank to let Zepto handle it)

  • faillure_url : On failure, redirect to this URL (leave blank to let Zepto handle it)

  • cancel_url : On cancel, redirect to this URL (leave blank to let Zepto handle it)

  • header_title 

  • iav_tab : Instant bank verification title

  • other_institution_label 

  • submit_text : The submit button text

  • submitting_text : The text as shown on the submit button once clicked

  • hide_bank_icons : Only a dropdown of banks will be shown

  • custom_template  : Specify the ID of your custom CSS template


In addition to the above options, we support embedding an unbranded & iframe friendly version of the OA page. Simply append the query string parameter to the URL:

  • embed=1  : Removes the frame styling for seamless iFrame usage

  • whitelabel=1  : Removes all Zepto branding

Example link structure using both options: 


  • iFrame integration is supported 👍

  • When an OA is accepted, an Agreement is created and accepted. The actual OA does not change as it is just a template.

  • The OA URL can be generated within Zepto via the UI or API. However, if you're using the API to generate the OA URL, the customisation options must be manually appended to the URL.

  • When defining a custom success URL, Zepto will append an agreement_ref=xxx  as a query string parameter. You can then use our API to double-check the validity of the resulting Agreement reference or enable webhooks to receive a notification of the successful acceptance of the OA and the newly created Agreement. This is a good way to ensure there's been no tampering.

  • When defining a custom failure URL, Zepto will append an errors key with the errors as a query string parameter:  ( this article on Redirect URL's contains a list of all possible errors and their description)

  • You can include query string parameters in any custom URL. For example, you may want to include your internal customer_id  to the URL so that you can easily relate the agreement result to your customer:

Javascript events

We offer the ability to be notified of Agreement acceptance via the postMessage API. Read more about these Javascript events and how to use them here.

Dynamic HTML classes

A form-invalid class is added to the primary submission button. This class is automatically removed when all the required form fields are populated. Combined with your custom CSS template, you can adjust the button behaviour to achieve your desired user experience (e.g Only show the submission button when all fields are populated).

I hope this article has helped, feel free to reach out to us by clicking on the blue bubble icon or email us directly at

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