By default when you get or make a payment (or refund) the remitter will be Zepto in both the debtor and creditor bank statements.

You can customise this name in two instances:

  • For your creditors when sending money: making payments and issuing refunds.

  • For your debtors when collecting money: payment requests and refund requests.

To do this:

  1. Sign in

  2. Click on your name on the top left-hand corner

  3. Click Settings

  4. Click on Account

  5. Customise the Credit remitter name and/or the Debit remitter name fields

  6. Click Update

Figure: Changing your remitter name from the Zepto dashboard

Note: Due to banking restrictions, your supplied name must be between 3 and 16 characters. Most special characters are supported.

Feel free to reach out if you have further questions by emailing us directly at support@zepto.com.au or clicking on the blue bubble icon from the corner of the screen.

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